SalesCrew vs Close
Close is a sales CRM built around native calling, SMS and a power dialer. SalesCrew is an AI-native CRM with outbound, an approval queue over every AI action and unlimited seats.
Close suits an inside-sales team built around a power dialer and per-seat pricing. Choose SalesCrew when the priority is an approval-gated AI layer and MCP-first design across pipeline and outbound, with unlimited seats and a database your team owns.
The short answer
- Close is built around calling: a power dialer on Growth and above, a predictive dialer on Scale, and SMS included.
- SalesCrew's approval queue governs every AI-proposed external action by default across the whole product, and every action is also one of 140+ MCP tools.
- SalesCrew includes unlimited seats on every tier, while Close prices per seat on every plan.
SalesCrew vs Close at a glance
| Dimension | SalesCrew | Close |
|---|---|---|
| Price | $299–$1,200/mo, unlimited seats on every tier | Solo $9, Essentials $35, Growth $99, Scale $139/user/mo (annual) |
| Seats | Unlimited on every tier | Per-seat pricing on every plan |
| Cold outbound policy | Suppression enforced at audience freeze, sender pool, deliverability loop | Bulk email on Growth+; unlimited contacts on every plan |
| Data ownership / export | One Supabase project per client; full Postgres + CSV export | Standard record export; shared multi-tenant infrastructure |
| AI approval controls | Every AI action queues for review by default before anything external sends | Chloe AI assistant on a monthly credit allowance; no single cross-account approval queue described |
| Agent API / MCP | 140+ tools over MCP, one per UI action | API access on every plan; Claude and ChatGPT integrations listed |
| Voice / SMS | Outbound calls through Vapi, phone numbers and two-way SMS, logged on the contact timeline | Native calling from Solo up (~$0.02/min), power dialer on Growth+, predictive dialer on Scale, SMS included |
| White-label | Branding per workspace: name, logo, theme and subdomain | Not offered |
| Integrations breadth | Connects via webhooks, API and 140+ MCP tools | 100+ apps including Zapier, Calendly, Zoom, per Close's own site |
| Mobile app | Responsive web | Native mobile app on every plan |
| Best for | Pipeline and outbound with an approval-gated AI layer and unlimited seats | Inside-sales teams calling at volume with a power or predictive dialer today |
Figures checked on vendor pricing page, September 2026 (close.com/pricing). SalesCrew figures from the SalesCrew product fact sheet, September 2026.
What each one does well
SalesCrew
- Every AI-proposed external action queues for approval by default across the product
- Unlimited seats on every tier, versus per-seat pricing on every Close plan
- One Supabase project per client, with full export on churn
Close
- Native calling, power dialer and SMS, all live today with per-minute pricing published
- Native mobile app on every plan
- 100+ native integrations, per Close's own site
- Per-seat pricing on every plan, so cost climbs directly with headcount
How to choose
Close is built for a team of reps working a dial list all day. It ships a power dialer, a predictive dialer on its top tier, native SMS and call recording, priced per minute. Its plans are priced per seat, so the bill grows with every rep added.
Where SalesCrew's design earns a look is everything around the call: whether an AI-drafted follow-up gets sent without review, whether every action a rep or an agent takes is also available as an MCP tool with identical effect, whether the data lives in a database only that client's team can query. SalesCrew places outbound calls through Vapi, and cadences, suppression and the inbox all sit beside the pipeline.
Phone numbers, inbound routing and two-way SMS sit on the same contact record. The 14-day trial shows the approval queue and cadences on a real pipeline before any commitment.
Questions
- Can you run SalesCrew and Close at the same time?
- It's possible through each product's API, but running two CRMs as the system of record for the same pipeline is more sync overhead than most teams want. Most teams pick one system of record and move their contacts, deals and cadences into it.
- How do you move data from Close into SalesCrew?
- Close exports leads and contacts to CSV, which SalesCrew's import accepts, so the mechanics are an export and re-import with a field-mapping pass. Once the data lands, it sits in the client's own database, with a full Postgres and CSV export available at any time.
- Does SalesCrew make calls?
- Yes. SalesCrew places outbound calls through Vapi, and calls are logged on the contact's timeline. Agents start and log calls through the call_start and call_log MCP tools. Phone numbers, inbound routing and two-way SMS run from the same contact record.
- How does SalesCrew price seats next to Close?
- Close prices per user on every plan, from $9 on Solo to $139 on Scale (annual), per its own pricing page in September 2026. SalesCrew is $299, $699 or $1,200 a month with unlimited seats on every tier. Adding a rep never changes the SalesCrew bill.