Close CRM review: plans, dialers and AI

Four per-user plans from $9 to $139 on annual billing, with calling and SMS on each. Checked on close.com, September 2026.

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Close is a sales CRM built around calling and email, priced per user from $9 on Solo to $139 on Scale with annual billing, with the power dialer from Growth and a predictive dialer on Scale (close.com/pricing, checked September 2026). SalesCrew charges one price per tier from $299 a month with unlimited seats, and routes every AI send through one approval queue.

The short answer

  • Close prices every plan per user: $9, $35, $99 or $139 a month on annual billing (checked September 2026).
  • Close's Growth plan adds a power dialer, and its Scale plan adds a predictive dialer.
  • Close bills calls by usage, around $0.02 a minute for most outbound calls, with numbers from about $1 a month.
  • SalesCrew includes unlimited seats on every tier, so a new rep never changes the bill.

Close plans and what they add

Read on Close's own pricing page.

PlanPer user, annualPer user, monthlyUsersDialerAI credits a month
Solo$9/mo$19/mo1Calling and SMS, no dialer500
Essentials$35/mo$49/moUnlimitedCalling and SMS, no dialer1,000
Growth$99/mo$109/moUnlimitedPower dialer1,500
Scale$139/mo$149/moUnlimitedPower and predictive dialer2,000

Figures checked on close.com/pricing, 24 September 2026. Calls about $0.02/min for most outbound calls; numbers from about $1/mo.

Where Close fits, and what to check first

Close

  • Calling and SMS built into every plan
  • Power and predictive dialers for high-volume phone teams
  • A monthly AI credit allowance on every plan
  • Each user is billed, so cost grows with the team
  • The power dialer starts on Growth at $99 a user on annual billing, and AI credits don't roll over (checked September 2026)

Who Close suits

Close suits you if your reps live on the phone. Calling and SMS come with every plan, and the dialers on Growth and Scale let one rep work a long call list in a session.

Price it at your real headcount. Every rep is billed, and the dialer plans cost $99 or $139 a user on annual billing. Add the per-minute call cost on top.

Check the AI credits last. Each plan gets a fixed monthly allowance, and unused credits don't carry into the next month.

How SalesCrew compares on seats and AI

SalesCrew charges per tier, not per user. Core is $299 a month with unlimited seats. Everyone on your team gets a login, and the bill stays the same.

AI in SalesCrew waits for your approval. Every agent starts in review mode, and each AI-drafted email or LinkedIn message queues for a person to approve. Guardrails cap touches per contact and sends per mailbox, and one kill switch stops every agent.

Every action is also one of 140+ MCP tools, so Claude or ChatGPT can run the CRM for you. Each client gets its own Supabase database with a full export.

Close CRM questions buyers ask

How much does Close CRM cost?
Close has four plans priced per user. On annual billing, Solo is $9, Essentials $35, Growth $99 and Scale $139 a user a month. Monthly billing is $19, $49, $109 and $149. All figures are from close.com/pricing, checked September 2026.
Which Close plan has a power dialer?
Growth adds the power dialer, and Scale adds a predictive dialer on top, per close.com/pricing checked September 2026. Solo and Essentials include calling and SMS without either dialer.
What does calling cost in Close?
Close bills calling by usage. Its pricing page says most outbound calls are around $0.02 a minute and phone numbers start at about $1 a month (checked September 2026). Every plan includes calling and SMS.
Does Close include AI?
Yes. Every Close plan includes a monthly AI credit allowance: 500 on Solo, 1,000 on Essentials, 1,500 on Growth and 2,000 on Scale. Credits refresh monthly with no rollover, per close.com/pricing checked September 2026.
How does SalesCrew handle AI drafts differently?
In SalesCrew, every AI-drafted email or message waits in one approval queue until a person approves it. Agents start in review mode, and one kill switch stops them all. Every tier includes unlimited seats, from $299 a month.