HubSpot CRM review for agencies and outbound teams
A free CRM for 2 users, then Sales Hub at $7 to $150 a seat. Checked on hubspot.com, September 2026.
HubSpot CRM is free for up to 2 users and 1,000 contacts, and Sales Hub then charges per seat: $7 on Starter, $90 on Professional and $150 on Enterprise, billed annually, plus a one-time onboarding fee on the top two plans (hubspot.com/pricing, checked September 2026). SalesCrew charges one price per tier from $299 a month, with unlimited seats.
The short answer
- HubSpot's free CRM covers up to 2 users and up to 1,000 contacts, with no credit card (checked September 2026).
- HubSpot Sales Hub Professional costs $90 a seat a month billed annually, plus a one-time $1,500 onboarding fee.
- HubSpot Sales Hub Enterprise costs $150 a seat a month on an annual contract, plus a one-time $3,500 onboarding fee.
- SalesCrew includes unlimited seats on every tier, so adding a rep never changes the bill.
HubSpot Sales Hub plans
Read on HubSpot's own pricing pages.
| Plan | Per seat, billed annually | Per seat, billed monthly | Onboarding fee | HubSpot Credits |
|---|---|---|---|---|
| Free CRM | $0 (up to 2 users) | $0 | None | Not listed |
| Starter | $7/mo | $20/mo | None listed | 500 |
| Professional | $90/mo | $100/mo | $1,500 one-time | 3,000 |
| Enterprise | $150/mo | Annual contract | $3,500 one-time | 5,000 |
Figures checked on hubspot.com/pricing/sales and hubspot.com/pricing/crm, 24 September 2026.
Where HubSpot fits, and what to check first
HubSpot CRM
- A free CRM for up to 2 users, with no card and no time limit
- Starter seats from $7 a month on annual billing
- Workflows scale with the plan: up to 300 on Professional and up to 1,000 on Enterprise
- The free CRM stops at 1,000 contacts
- Professional and Enterprise each add a one-time onboarding fee of $1,500 or $3,500 (checked September 2026)
Who HubSpot suits
HubSpot suits you if you want a free CRM for one or two people today and a clear path to paid sales tools later. Starter is cheap per seat, so a small team can add pipelines and email tools for a few dollars each.
Run the numbers at your real headcount before you commit. Every rep on Professional is a separate $90 seat on annual billing, and the plan starts with a $1,500 onboarding fee. If you expect to hire, price the team you'll have in a year, not the team you have now.
Check the contact limit too. The free CRM holds up to 1,000 contacts, which a cold outbound list can pass in a single import.
How SalesCrew compares on cost and control
SalesCrew charges per tier, not per seat. Core is $299 a month and Outbound is $699, and every tier includes unlimited seats. Your fifth rep and your fiftieth cost the same: nothing extra.
Outbound lives in the same database as the pipeline. You get a Data Bank, segments with suppression applied at freeze, multi-step cadences and a mailbox-pool sender with per-mailbox and per-domain daily caps. Replies land in one shared inbox.
AI actions wait for you. Every agent starts in review mode, and any external send sits in one approval queue until a person approves it. Each of the 140+ actions in the app is also an MCP tool. Claude or ChatGPT can work the CRM with the same controls you use.
HubSpot CRM questions buyers ask
- Is HubSpot CRM really free?
- Yes, for a small team. HubSpot's free CRM covers up to 2 users and up to 1,000 contacts, with no credit card, per hubspot.com/pricing/crm checked September 2026. Paid Sales Hub plans are priced per seat.
- How much does HubSpot Sales Hub cost per seat?
- Sales Hub Starter is $7 a seat a month billed annually, or $20 monthly. Professional is $90 a seat billed annually, or $100 monthly. Enterprise is $150 a seat on an annual contract. All figures are from hubspot.com/pricing/sales, checked September 2026.
- Does HubSpot charge an onboarding fee?
- Yes, on the upper plans. HubSpot lists a one-time $1,500 onboarding fee for Sales Hub Professional and $3,500 for Enterprise, per its pricing page checked September 2026. Starter has no onboarding fee listed.
- What are HubSpot Credits?
- HubSpot Credits are a monthly allowance used by HubSpot's AI and data features. Sales Hub Starter includes 500, Professional 3,000 and Enterprise 5,000, according to hubspot.com/pricing/sales checked September 2026.
- How do I move from HubSpot to SalesCrew?
- Export contacts, companies and deals from HubSpot to CSV, then import them into the SalesCrew Data Bank. Deals and companies come across through the MCP tools, and connecting a mailbox backfills the last 90 days of email. A standard import completes within 7 business days, with migration help on every tier.