ServiceTitan vs Jobber
Two field-service management platforms for trades. ServiceTitan is built and quoted for larger operations. Jobber is published in fixed tiers for smaller crews.
Choose ServiceTitan when the operation has enough technicians and call volume to justify a custom-quoted enterprise platform with deep dispatch and reporting. Choose Jobber when a published, lower-cost tier covers scheduling, quoting, and invoicing for a smaller crew without a sales call.
The short answer
- ServiceTitan does not publish prices anywhere on its site. All three tiers (Starter, Essentials, The Works) are priced per technician through a "Request Pricing" flow and a sales conversation.
- Jobber publishes four tiers with fixed monthly prices, from $29 (Core, one user) up to $499 (Plus, up to 15 users). A prospective customer can price it out without contacting sales.
- ServiceTitan is generally positioned for larger residential and commercial trades businesses running call centers and multiple technicians. Jobber is generally positioned for solo operators through mid-size crews.
- Neither platform's pricing model is better in itself. It reflects who each is built for. A published tier ladder suits a small, predictable operation. Per-technician custom pricing suits a larger one whose needs vary enough that a flat tier would not fit.
ServiceTitan vs Jobber at a glance
| Dimension | ServiceTitan | Jobber |
|---|---|---|
| Pricing model | Custom quote, priced per technician, three tiers (Starter, Essentials, The Works) | Published, fixed monthly tiers from $29 to $499 |
| How to get a price | Request pricing or book a demo; no self-serve signup | Self-serve signup; price shown before you create an account |
| Entry tier | Starter: pricing on request | Core: $29–$49/mo, 1 user, scheduling, quoting, invoicing, online payments |
| Top tier | The Works: pricing on request, full suite | Plus: $399–$499/mo, up to 15 users, Marketing Suite, AI Receptionist |
| Typical target business size | Larger residential/commercial trades operations, often with a call center | Solo operators through mid-size crews |
| Onboarding | Dedicated implementation support built into the enterprise sales process | Self-serve setup; paid onboarding help available on higher tiers |
| Best for | Businesses with enough scale that per-technician custom pricing and deep dispatch tooling pay for themselves | A crew that wants to see the price and start using the software the same day |
Figures checked on vendor pricing pages, September 2026 (servicetitan.com/pricing, getjobber.com/pricing). ServiceTitan publishes no dollar figures on its pricing page; every tier requires a sales conversation, so no price is invented here.
Where each platform holds up, and where it doesn't
ServiceTitan
- Built for larger trades operations with deep dispatch, call-center, and reporting tooling that smaller platforms don't attempt to match
- A per-technician custom quote lets pricing scale to a business's actual size rather than forcing it into a fixed tier that doesn't fit
- No published price anywhere; every prospective customer has to go through a sales call just to learn the cost
- Almost certainly more platform than a crew of one to five people needs, in both price and complexity
Jobber
- Every tier's price is on the website; a solo operator or small crew can evaluate cost before ever talking to sales
- Lower entry cost, with a plan aimed specifically at a one-person operation just getting off paper and spreadsheets
- Dispatch, reporting, and call-center features are shallower than what a larger operation running ServiceTitan would need
- The top Plus tier caps at 15 users; a business that outgrows that has to look elsewhere
How to choose
Start with headcount and call volume, not the software's reputation. A one-to-five-person crew doing scheduling, quoting, and invoicing is very unlikely to need what ServiceTitan is built for. Jobber's published, lower-cost tiers let that crew see the exact monthly bill before signing up. A larger operation running a call center, several crews, and complex dispatch logic across service lines is the kind of business ServiceTitan is built to serve. Its per-technician pricing and deeper tooling are aimed at exactly that.
If the business is growing fast and expects to outgrow a fifteen-user ceiling within a year or two, have the ServiceTitan pricing conversation early rather than migrating twice. If growth is slower or headcount is stable, Jobber's fixed tiers are easier to budget against. They avoid paying for capability the business does not use yet.
Either way, neither platform is built to run the sales side of the business. Nurturing a quote that did not close. Working a list of past customers for seasonal upsells. Tracking leads through a multi-step follow-up cadence before a job is even booked. Both are strongest once a job exists on the calendar, not before.
Questions
- Can you use both ServiceTitan and Jobber?
- Not for the same operation. Both are the full field-service system of record: dispatch, scheduling, invoicing, payments. A business runs one or the other, not both, for the same jobs and technicians. A multi-location franchise group sometimes has locations on different platforms during a rollout. That is a transition state, not a permanent setup.
- How hard is it to switch from Jobber to ServiceTitan, or the other way?
- Moving up from Jobber to ServiceTitan is a common path as a shop grows past what a simpler platform supports. ServiceTitan's sales and onboarding process is built around exactly that migration, with dedicated implementation support given the size of the deployments it targets. Moving down from ServiceTitan to Jobber is less common. It usually means a business is simplifying on purpose. Expect to lose some of ServiceTitan's deeper reporting and pricebook features in the process. Jobber is not built to replace them one for one.
- Why doesn't ServiceTitan publish its prices?
- ServiceTitan prices per technician and tailors the package (Starter, Essentials, or The Works) to the size and needs of the business. It says this lets it find "the best-value plan" for each customer rather than a flat rate that overcharges small shops or undercharges large ones. In practice this means every prospective customer has to go through a sales conversation to get a number. That is a real friction point compared to a published price.
- Is ServiceTitan overkill for a small crew?
- Usually, yes. ServiceTitan is built and priced around larger residential and commercial trades operations with call centers, multiple technicians, and complex dispatch needs. Its sales process and per-technician custom pricing reflect that. A crew of one to five people is very likely to find Jobber's published, lower-cost tiers a better fit. It can always move up to ServiceTitan later if the business outgrows it.