ServiceTitan vs Jobber
Two field-service platforms for trades. ServiceTitan is built and quoted for larger firms. Jobber sells fixed, public tiers to smaller crews.
Choose ServiceTitan when you have enough technicians and calls to justify a custom-quoted enterprise platform. It brings deep dispatch and reporting. Choose Jobber when a public, lower-cost tier covers scheduling, quotes, and invoices for a smaller crew. You won't need a sales call.
The short answer
- ServiceTitan shows no prices on its site. All three tiers (Starter, Essentials, The Works) are priced per technician. You get a price through a "Request Pricing" form and a sales call.
- Jobber publishes four tiers with fixed monthly prices. They run from $29 (Core, one user) up to $499 (Plus, up to 15 users). You can price it without calling sales.
- ServiceTitan aims at larger home and commercial trade firms with call centers and many technicians. Jobber aims at solo operators up to mid-size crews.
- Neither pricing model is better in itself. Each fits who the tool is built for. A public tier ladder suits a small, steady shop. Custom pricing per technician suits a larger firm whose needs vary too much for a flat tier.
ServiceTitan vs Jobber at a glance
| Dimension | ServiceTitan | Jobber |
|---|---|---|
| Pricing model | Custom quote per technician, in three tiers (Starter, Essentials, The Works) | Published, fixed monthly tiers from $29 to $499 |
| How to get a price | Request pricing or book a demo. No self-serve signup | Self-serve signup. You see the price before you sign up |
| Entry tier | Starter: pricing on request | Core: $29–$49/mo, 1 user, with scheduling, quotes, invoices and online payments |
| Top tier | The Works: pricing on request, full suite | Plus: $399–$499/mo, up to 15 users, Marketing Suite, AI Receptionist |
| Typical business size | Larger home and commercial trade firms, often with a call center | Solo operators up to mid-size crews |
| Onboarding | A dedicated setup team, built into the enterprise sales process | Self-serve setup. Paid onboarding help on higher tiers |
| Best for | Firms big enough that custom pricing per technician and deep dispatch tools pay for themselves | A crew that wants to see the price and start using the software the same day |
Figures checked on vendor pricing pages, September 2026 (servicetitan.com/pricing, getjobber.com/pricing). ServiceTitan shows no dollar figures on its pricing page. Every tier needs a sales call, so we show no price for it.
What each platform does well
ServiceTitan
- Built for larger trade firms, with deep dispatch, call-center and reporting tools
- A custom quote per technician lets the price scale to your real size, not a fixed tier
- No public price. Every buyer needs a sales call just to learn the cost
- Most likely more tool than a crew of one to five needs, in both price and effort
Jobber
- Every tier's price is on the website. A small crew can check the cost before talking to sales
- Lower entry cost, with a plan for a one-person shop moving off paper and spreadsheets
- Dispatch, reporting and call-center tools are lighter than a larger ServiceTitan shop would need
- The top Plus tier caps at 15 users. A firm that outgrows that has to look elsewhere
How to choose
Start with headcount and call volume, not the brand. A crew of one to five doing schedules, quotes, and invoices is unlikely to need what ServiceTitan is built for. Jobber's public, lower-cost tiers show that crew the exact monthly bill before it signs up. ServiceTitan is built for a larger firm. Think a call center, several crews, and complex dispatch across service lines. Its per-technician pricing and deeper tools aim at exactly that.
Growing fast? If you expect to pass a fifteen-user cap within a year or two, get a ServiceTitan quote early. That saves you from moving twice. If growth is slow or headcount is steady, Jobber's fixed tiers are easier to budget. You won't pay for tools you don't use yet.
Either way, neither platform is built to run the sales side. Think of following up on a quote that didn't close, or working past customers for seasonal upsells. Or tracking leads through a multi-step follow-up before a job is even booked. Both tools are strongest once a job is on the calendar, not before.
Questions
- Can you use both ServiceTitan and Jobber?
- Not for the same operation. Both are the full field-service system of record: dispatch, scheduling, invoicing, payments. A business runs one or the other, not both, for the same jobs and technicians. A multi-location franchise group sometimes has locations on different platforms during a rollout. That is a transition state, not a permanent setup.
- How hard is it to switch from Jobber to ServiceTitan, or the other way?
- Moving up from Jobber to ServiceTitan is a common path as a shop outgrows a simpler tool. ServiceTitan's sales and onboarding process is built for that move. Given the size of the firms it serves, it adds a dedicated setup team. Moving down from ServiceTitan to Jobber is less common. It usually means a business is simplifying on purpose. Expect to lose some of ServiceTitan's deeper reporting and pricebook features in the process. Jobber is not built to replace them one for one.
- Why doesn't ServiceTitan publish its prices?
- ServiceTitan prices per technician. It fits the package (Starter, Essentials, or The Works) to each business's size and needs. It says this finds "the best-value plan" for each customer. A flat rate, it argues, would overcharge small shops and undercharge large ones. In practice, every buyer has to talk to sales to get a number. That's real friction next to a public price.
- Is ServiceTitan overkill for a small crew?
- Usually, yes. ServiceTitan is built and priced for larger home and commercial trade firms. Those firms run call centers, many technicians, and complex dispatch. Its sales process and per-technician pricing reflect that. A crew of one to five people will most likely find Jobber's public, lower-cost tiers a better fit. It can move up to ServiceTitan later if it grows.