Agents · 2 min · reviewed 2026-09-24
How do I stop every AI agent at once with the kill switch?
Click Kill-switch: STOP ALL at the top of the Agents page in SalesCrew and confirm, and every agent write stops at once, sends included. Drafts, triage and stage changes stop too. Your team's manual work keeps running as normal.
What you will need
- The owner or admin role in SalesCrew. The same control works over MCP for an admin's own token.
Steps
- 1
Step 1
In SalesCrew, open System → Agents. The kill switch is the red button in the page header.
- 2
Step 2
Click Kill-switch: STOP ALL. A box asks: *Stop every AI action immediately?*
- 3
Step 3
Click Stop everything. A note confirms that AI has stopped. Anything mid-flight is cancelled.
- 4
Step 4
From Claude or ChatGPT, an admin can do the same with agent_control_set and enabled: false.
- 5
Step 5
Check the Approvals tab. Drafts that were already waiting stay in the queue for a person to review.
- 6
Step 6
Find the cause on the Runs and Action log tabs before you turn AI back on.
- 7
Step 7
To turn AI back on, an admin re-arms the switch from the Agents page header, or runs agent_control_set with enabled: true.
- 8
Step 8
Bring each capability back one at a time under Guardrails. Start with the ones you trust most.
Common errors
- The button is greyed out
- the kill switch is already on. Nothing is running.
- A teammate can't press it
- only the owner or an admin can. Add them as an admin under Settings → Users & roles.
- The MCP call is refused
- a token with no person behind it can't flip the switch. Use an admin's personal token.
How you know it worked
The kill switch button is greyed out and the Runs tab shows no new runs. Settings → Audit log lists the change with your name.
Where this goes in SalesCrew
The Agents page shows the kill switch greyed out and no new runs start. In your own workspace the same how-to opens beside the field, with your callback URLs filled in.