MCP & API · 5 min · reviewed 2026-09-24
How do I see who changed what in the CRM, and through which token?
Open Settings → Audit log in SalesCrew to see every change to your records and settings, who made it and the exact columns that changed. Each row says whether a person, an MCP token, an agent or the system made the change.
What you will need
- The admin role in SalesCrew to open the screen.
- The manager or admin role to read the log from Claude or ChatGPT with audit_query.
Steps
- 1
Step 1
In SalesCrew, open Settings → Audit log. It sits in the Access & data group.
- 2
Step 2
Read a row from left to right: When, Actor, Action, Entity and Changed. The action is an insert, an update or a delete.
- 3
Step 3
Expand a row to see each changed column with its Before and After value. A stage move, for example, shows the old stage and the new one.
- 4
Step 4
To follow one record, set Entity type (such as deals or contacts) and paste its Entity id.
- 5
Step 5
To follow one person or token, paste a user or token id into Actor id. Every token has its own id, so you can tell a laptop's work from an agent's.
- 6
Step 6
Narrow the dates with From. The log reads the last 30 days unless you set a range.
- 7
Step 7
From your assistant, ask: *"Run audit_query for deals changed this week."* It returns the same rows, with a request id that ties each change to the server logs.
Common errors
- You can't find Audit log in Settings
- the screen is for admins. Ask an admin, or use audit_query as a manager.
- An old change is missing
- the default window is 30 days. Set From to an earlier date.
- An agent's action has no row
- look in Agents → Action log. That tab shows what each agent tried, with its reasoning and outcome.
How you know it worked
Change a field on any deal, then open Settings → Audit log. The top row shows the change, with you as the actor and the old and new values.
Where this goes in SalesCrew
Settings → Audit log lists your own last change with you as the actor. In your own workspace the same how-to opens beside the field, with your callback URLs filled in.