Freshsales vs HubSpot
Freshworks' three-plan sales CRM with calling from the entry tier, against HubSpot's four-tier Sales Hub with a free start.
Choose Freshsales when you want phone, chat and email in the entry plan and territory rules on Pro. Choose HubSpot when you want a free start for two people and room to grow into forecasting and a wider suite on the same record.
The short answer
- Freshsales sells three plans, Growth, Pro and Enterprise, each priced per user, with a 21-day trial (freshworks.com/crm/pricing, checked 24 September 2026).
- HubSpot Sales Hub has four tiers, Free for up to 2 users, then Starter, Professional and Enterprise, each priced per seat (hubspot.com/pricing/sales, checked 24 September 2026).
- Freshsales puts sequences and territory management on Pro, and forecasting insights and custom modules on Enterprise.
- HubSpot puts sequences on every tier and adds a one-time onboarding fee on Professional and Enterprise.
Freshsales vs HubSpot at a glance
| Dimension | Freshsales | HubSpot Sales Hub |
|---|---|---|
| Plans | Growth, Pro, Enterprise | Free, Starter, Professional, Enterprise |
| Billing unit | Per user per month; annual billing shown | Per seat per month; Free covers up to 2 users |
| Free start | 21-day trial of the full CRM | HubSpot Free CRM for up to 2 users, no credit card |
| Onboarding fee | None listed | One-time fee on Professional and Enterprise |
| Channels in the entry plan | Chat, email and phone on Growth | Email sequences, 500 sends per user per day on Starter |
| Sequences | From Pro | Every tier; 500 sends per user per day on Free and Starter, 1,000 from Professional |
| Forecasting | Forecasting insights on Enterprise | Professional and Enterprise; team-hierarchy forecasting on Enterprise |
| Custom modules and pipelines | Custom modules on Enterprise | Up to 15 pipelines on Free and Starter, 100 on Professional, 350 on Enterprise |
| AI | Freddy AI; 500 chatbot sessions with every paid plan | HubSpot credits: 500 on Starter, 3,000 on Professional, 5,000 on Enterprise |
Checked on freshworks.com/crm/pricing and hubspot.com/pricing/sales, 24 September 2026. Plan contents change; confirm on each vendor's page before you buy.
Where each CRM holds up
Freshsales
- Phone, chat and email sit in the Growth plan, so a small team calls from the CRM on day one
- A 21-day trial opens the full CRM, so you test Enterprise features before you pick a tier
- Sequences start on Pro, so outbound teams skip the entry plan
- Forecasting insights and custom modules sit on Enterprise only
HubSpot
- A free CRM for up to 2 users, so a founder starts at no cost
- Sequences on every tier, with up to 350 pipelines on Enterprise
- Professional and Enterprise need a one-time onboarding fee on top of seats
- Forecasting starts on Professional, a large step up from Starter
How to choose between Freshsales and HubSpot
Start with the phone. If your reps call more than they email, Freshsales gives you phone in the entry plan. You'll still want Pro once you run sequences.
Then price the tier you'll actually use for a year. HubSpot is free for two people, which is hard to beat for a founder. For a team of eight that forecasts, compare Freshsales Enterprise with HubSpot Professional plus its onboarding fee.
Choose neither when cold email from many mailboxes is the core of your pipeline. That job needs sender rotation and suppression at send time, which is what Instantly vs Smartlead covers. For HubSpot's other common matchups, read Zoho vs HubSpot and folk vs HubSpot.
Freshsales vs HubSpot questions
- Is Freshsales cheaper than HubSpot?
- It depends on the tier you need, because both vendors charge per user. HubSpot has a free CRM for up to 2 users, and Freshsales starts with a 21-day trial. Past the entry tier, add HubSpot's one-time onboarding fee on Professional and Enterprise to the seat cost. Read both pricing pages for your seat count on the day you buy (structure checked 24 September 2026).
- Does Freshsales have sequences like HubSpot?
- Yes, from the Pro plan up. Freshsales lists sales sequences on Pro and Enterprise. HubSpot lists sequences on every Sales Hub tier, with 500 sends per user per day on Free and Starter and 1,000 from Professional. Both were checked on the vendors' pricing pages in September 2026.
- Does Freshsales include phone calling?
- Yes. Freshsales lists chat, email and phone from its Growth plan, so calling sits inside the entry tier (checked 24 September 2026). Compare the minutes and numbers each plan includes before you move a phone-heavy team.
- Can I move from Freshsales to HubSpot, or back?
- Yes. Both CRMs export and import contacts, companies and deals by CSV. Freshsales keeps custom modules on Enterprise, so map any custom records to HubSpot objects before you export. Budget a day for the field map on a small account.
- Is there a CRM with one flat price for the whole team?
- Yes. SalesCrew charges one monthly price with unlimited seats on every tier, from $299 a month for Core. It runs cadences, a shared inbox and an MCP server in the same database. SalesCrew is our product.