Best CRM for healthcare practices
Patient tools handle booking, reminders and texts, and sit beside your EHR. None of the three post full prices, so we compare what each one does.
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NexHealth ranks first for a practice that wants booking and texts synced with its EHR, through the NexHealth Synchronizer. Solutionreach wins if you want an AI receptionist that books after hours, included from its second tier up.
The short answer
- Weave says pricing starts from $199 per month. Its tier prices (Pro, Elite, Ultimate) need a request. Its core features are AI two-way texting, missed-call text-back and review requests, per getweave.com/pricing.
- NexHealth posts no price. You pick products and send your practice details for a quote. What sets it apart is EHR sync through the NexHealth Synchronizer, per nexhealth.com.
- Solutionreach has four packages (Patient Connect, Practice Efficiency, Practice Growth, Enterprise). Each needs a quote and a yearly contract. An AI Receptionist that books after hours comes with Practice Efficiency and up, per solutionreach.com.
Healthcare patient engagement tools compared
| Tool | Starting price | Seats model | EHR integration? | Own database? | AI receptionist? | Best for | Not for |
|---|---|---|---|---|---|---|---|
| Weave | From $199/mo (exact tiers gated) | Not posted; base plan has 2 phones | Not named as a feature | No, hosted multi-tenant SaaS | Not named as a specific feature | A practice that wants the most two-way texting and review tools | A practice that picks on EHR sync first |
| NexHealth | Pricing on request | Not posted; plan built from the products you pick | Yes, the NexHealth Synchronizer syncs booking and patient data with the EHR | No, hosted multi-tenant SaaS | Not named as a specific feature | A practice that wants booking and texts synced with the EHR it has | A practice that wants a posted price, not a quote |
| Solutionreach | Pricing on request (4 packages, yearly contract) | Not posted; SMS volume grows by package | Not named as a feature | No, hosted multi-tenant SaaS | Yes, on Practice Efficiency and up | A practice that wants AI booking after hours | A practice that wants to pay month to month, not yearly |
Figures checked on getweave.com/pricing, nexhealth.com and solutionreach.com, September 2026. All three need a sales call for a final price.
How each one fits a healthcare practice
Weave
Weave is built around talking to patients: AI two-way texting, missed-call text-back, AI help with review replies, and Text to Pay among other ways to pay. It's the only one of the three that posts a starting price. Not for: a practice that picks on EHR sync first.
NexHealth
NexHealth is built on the NexHealth Synchronizer. It syncs online booking, recalls and patient data with the EHR you use. It also has digital forms, insurance checks and a live stats dashboard. Every plan needs a quote through a product form. Not for: a practice that wants to see a starting price first.
Solutionreach
Solutionreach is the only one of the three with a named AI Receptionist that books after hours. It comes with the second tier (Practice Efficiency) and up. Higher packages add two-way texting, digital intake forms and insurance checks. Every package needs a yearly contract. Not for: a practice that wants to pay month to month.
How to choose
Choose NexHealth if your EHR sync matters most. Choose Solutionreach if you want an AI receptionist that books after hours and a yearly contract suits you. Choose Weave if two-way texting and review requests are the main job, and you want a posted starting price.
Disclosure: SalesCrew is our product. SalesCrew makes no HIPAA claim; it holds enquiry and scheduling data, and clinical records stay in your practice system. Choose SalesCrew if you want to track new-patient enquiries before the first visit. It records where each one came from and runs a follow-up cadence that pauses when the patient replies. Two-way SMS runs in the same inbox, and reminders go out by text and email at 24 hours and 2 hours before each visit.
Questions
- Are any of these an EHR or clinical records system?
- No. Weave, NexHealth and Solutionreach are front-desk tools for patients: booking, reminders, two-way texts and reviews. None of them store clinical or treatment records. You'll still need an EHR or practice system next to any of them, and treatment notes belong there.
- Why does none of these have a published price?
- All three sell through a demo. Weave says pricing starts from $199 per month, but its tier prices (Pro, Elite, Ultimate) need a request. NexHealth asks you to pick products and fill in a form for a quote. Solutionreach has four named packages, each on a quote and a yearly contract. That's common for tools sold to practices through a sales team.
- Which of these has an AI receptionist for after-hours scheduling?
- Solutionreach does. Its Practice Efficiency package and up include an AI Receptionist that books after hours, per solutionreach.com. Weave and NexHealth don't name a feature like it on their feature pages.
- Does NexHealth integrate directly with a practice's EHR?
- Yes, that's the heart of its pitch. The NexHealth Synchronizer syncs booking and patient data with the EHR you already use. It works beside your clinical system and does not replace it, per nexhealth.com.