OpenPhone alternatives

OpenPhone is now Quo, priced from $19 a user with no seat minimum and a certified Claude connector. Five alternatives for teams who need more than a phone line.

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Pipeline with weighted forecast and stage breakdown

Switch if calls need to drive a pipeline rather than sit in a call log, or if per-user pricing has outgrown the value. Before you move, plan how your number ports.

The short answer

  • OpenPhone has rebranded to Quo, and its old pricing URL redirects. Starter is $19 per user monthly or $15 billed annually, Business is $33 or $23, and Scale is $47 or $35, with a seven-day free trial.
  • It publishes a hosted MCP server and a certified Claude connector that installs in one click, which is ahead of most business phone tools. Aircall's MCP position could not be confirmed and Twilio's server is in public beta and outside its SLA.
  • It is a phone product, not a CRM. Calls arrive in the CRM as activity through an integration; they do not by themselves move a deal, set a disposition or create the next task.

How we compared these

Prices and capabilities come from each vendor's own site, checked in September 2026. The rebrand from OpenPhone to Quo was confirmed by the redirect on its own pricing URL rather than from a news article. Aircall is the one entry we could not price: its page renders every figure client-side and returned placeholders, so its row says so.

Evaluated from the vendor's own documentation and pricing, September 2026. Everything here is drawn from vendor sites rather than from operating a business phone system.

The comparison is arranged around cost per user, seat minimums, AI access and what happens to a call afterwards. Those separate this group. Call quality and core telephony features are broadly comparable across all of them.

Quo, formerly OpenPhone, and its alternatives

Quo, formerly OpenPhoneAircallCloseTwilio VoiceHubSpotSalesCrew
Entry paid priceStarter $19 per user/mo monthly, $15 annual at $180/yrIts own pricing page renders figures client-side; no price confirmableSolo $9 per user/mo annual, $19 monthlyUsage only. US outbound to local $0.0140/min$20 per seat/mo annual, $7 monthly$299/mo flat, unlimited seats
Seat minimumNone3 on Essentials and Professional; 25 on CustomNoneNoneNone, or the free tierNone. Seats are unlimited
Higher tiersBusiness $33 monthly or $23 annual; Scale $47 or $35Not confirmablePublished per userUsage scalesPublished per seatOutbound $699, Agency $1,200
Provides phone numbersYesYesYes, calling billed on usage at around $0.02/minYes, from $1.15/moOn higher tiersYes, with two-way SMS and inbound routing
Calls drive pipelineLogged through integrationsLogged through integrationsYes, natively; it is a CRMWhatever you buildYes, nativelyYes. A call sets the disposition and the next cadence step on the contact
Official MCP serverYes, at mcp.quo.com, plus a certified Claude connectorNot confirmable from its siteYes, three permission scopesYes, but in public beta and outside its SLAYes, read and writeYes. Every UI action has an MCP twin
Free entry7-day free trialA free-access CTA; terms not stated14-day trial, no card$15 credit, no card at signupFree tier, 2 users14-day trial, card required

Figures checked on vendor pricing pages, September 2026.

The field, ranked for a team leaving OpenPhone

1. Close

The move when the calls should be sales activity rather than phone activity: $9 a user annually for a CRM with calling built in, dispositions on the record, sequences beside it, and a well-scoped MCP server. Best for: sales teams. Not for: a shared business line or support queues.

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2. Aircall

The step up to a real phone system with queues, routing and supervisor tooling. Note the three-licence minimum on its main plans, and that we could not verify its prices from its own site. Best for: teams of three or more running a call floor. Not for: one or two people.

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3. HubSpot

Calling on its higher tiers with native logging against the contact, and a free tier for two users at the bottom of the ladder. Best for: teams already running HubSpot who want fewer vendors. Not for: heavy call volume, where a phone-first tool does telephony better.

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4. Twilio Voice

The raw telephony underneath much of this market, at $0.0140 a minute for US outbound and numbers from $1.15, with no per-user charge at all. You build the interface. Best for: teams with engineers. Not for: anyone who wants a finished product.

5. SalesCrew

The CRM the call lands in. SalesCrew provides phone numbers, two-way SMS, inbound routing with business hours and voicemail transcription, and a browser softphone with recording and dispositions. Every call is logged against the contact, and the follow-up is set as a cadence step. Best for: teams whose problem is that calls never become pipeline. Disclosure: SalesCrew is our product.

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What to check before you switch

Check how you use the phone day to day. Quo gives a shared business number with mobile and desktop apps, no seat minimum, and a price from $15 a user annually. List what your team does on it each day, then test that flow in any CRM that does calling as one feature among many.

Check the AI access you rely on. Quo has a hosted MCP server plus a certified Claude connector that installs in one click, so an assistant can work with your calls and messages today. Aircall's position on this could not be confirmed. Twilio's own server is still in public beta and outside its support terms. Confirm what each option offers on the plan you'd buy.

Plan the number port. Your number is on invoices, in customers' phones and in search results. Porting works, and it takes coordination and a window where something can go wrong. Pick a quiet week for it and tell key customers before the date.

Questions

Is OpenPhone still called OpenPhone?
The product has rebranded to Quo. Its old pricing URL now redirects to quo.com, though the site footer still names OpenPhone Technologies as the company. Anything you read referring to OpenPhone pricing is describing the same product under its previous name, which is worth knowing when comparison articles disagree.
What does it cost?
Starter is listed at $19 per user per month billed monthly, or $15 billed annually at $180 a year, as of September 2026. Business is $33 monthly or $23 annually, and Scale is $47 or $35. There is a seven-day free trial. Per-user pricing with no seat minimum is the shape.
Does it work with AI assistants?
Yes, and unusually well for a phone product. It publishes a remote MCP server at mcp.quo.com and a certified Claude connector that installs in one click. Among business phone tools that is ahead of the field; several competitors publish nothing, and Twilio's own MCP server is still in public beta and explicitly outside its support terms.
Do calls end up in my CRM?
Through integrations, as with every phone product. The distinction worth understanding is between a call appearing in a CRM as a logged activity and the call actually driving what happens next: a disposition, a stage change, a follow-up task. Phone tools do the first well and leave the second to whatever system owns the pipeline.