Backups · 5 min · reviewed 2026-09-06
How do I back up my CRM and export everything?
Your data sits in your own database. Backups run daily on managed instances; you can take one now and export contacts, companies, deals and activities as CSV at any time. Snapshots capture your configuration so a new workspace starts the same way.
What you will need
- Admin role.
Steps
- 1
Step 1
Settings → Vault & backups → Backup now for an on-demand backup.
- 2
Step 2
Export: choose the objects, click Download CSV.
- 3
Step 3
Snapshots → Export saves pipelines, fields, templates and settings as one file. Apply loads it into another workspace.
Common errors
- Backup missing for 24 h
- the platform is alerted automatically; contact support if it persists.
How you know it worked
The backups list shows today's entry; the CSV opens with your rows.
Where this goes in SalesCrew
Settings → Vault & backups lists the backup with a time. In your own workspace the same how-to opens beside the field, with your callback URLs filled in.