SSalesCrew

Workspace · 15 min plus DNS · reviewed 2026-09-06

How do I use my own domain for the CRM?

Your workspace can answer on a domain you own, such as crm.yourdomain.com. Add one CNAME at your DNS provider, tell the platform team the host, and set it as the App URL so e-mails and links use it.

What you will need

  • DNS access for the domain.
  • A platform contact (the host is attached on the hosting side; this is a one-time step).

Steps

  1. 1

    Step 1

    Choose the host: crm.yourdomain.com or app.yourdomain.com.

  2. 2

    Step 2

    At your DNS provider add a CNAME for that host pointing to cname.vercel-dns.com.

  3. 3

    Step 3

    Send the host to your platform contact. They attach it to your workspace; a certificate is issued within minutes.

  4. 4

    Step 4

    In SalesCrew: Settings → Deployment → App URL: enter https://crm.yourdomain.com. Save.

  5. 5

    Step 5

    Under Settings → Branding upload your logo and colours; the sign-in page uses them on the new host.

Common errors

The host shows another product
the CNAME points elsewhere, or the host is not attached yet.
Certificate error
DNS has not propagated. Wait up to an hour.
E-mails still link to the old address
App URL was not updated.

How you know it worked

Open the new host in a private window: the sign-in page shows your brand, and after sign-in you land in your workspace.

Where this goes in SalesCrew

https://crm.yourdomain.com opens your workspace with your brand. In your own workspace the same how-to opens beside the field, with your callback URLs filled in.

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