Pipelines & fields · 10 min · reviewed 2026-09-06
How do I set up custom fields and pipelines?
Pipelines hold stages; deals move through them. Custom fields add the columns your business needs on leads, contacts, companies and deals. Both live under Settings → Setup and take effect immediately.
What you will need
- Admin role.
Steps
- 1
Step 1
Settings → Pipelines → Add. Name it (for example Agency sales). Under Pipeline stages add stages in order and mark won and lost.
- 2
Step 2
Settings → Custom fields → Add. Choose the object, a label, a type (text, number, date, select) and whether it is required.
- 3
Step 3
Open a deal: the new pipeline is selectable, and custom fields appear in the side panel.
Common errors
- A field does not show on the list
- add it to the view's columns (List → Columns).
- Cannot delete a stage
- deals are on it. Move them first.
How you know it worked
Create a test deal and move it through the stages; the funnel report updates.
Where this goes in SalesCrew
A new deal shows your pipeline stages and custom fields. In your own workspace the same how-to opens beside the field, with your callback URLs filled in.