Best appointment reminder software
A text sent the day before catches people who simply forgot, and that's a large share of no-shows in most service firms.
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Weave wins for a dental or medical practice that wants reminders built into the same tool it uses to text and call patients.
The short answer
- Weave starts at $199/mo (Pro). Its Elite and Ultimate tiers sit behind a 'get pricing' form. Podium lists no starting price on the page we checked.
- Most reminder tools send by text first, since people read texts faster than email. Email is often there as a second channel.
- Weave and Podium both fold reminders into a larger tool for texting and calling patients or customers. They don't sell reminders on their own. Expect a sales call for anything past the entry tier.
- General SMS tools like Twilio can send reminders too. You'd build the reminder rules yourself, where a reminder tool has them ready.
How we compared these
We ranked tools on the channels they send reminders through and whether they publish a price. Where a vendor hides a price, the table says so and shows no number. We checked each fact on the vendor's own site in September 2026.
Appointment reminder comparison
| Tool | Channels | Pricing published? | Built for | Best for | Not for |
|---|---|---|---|---|---|
| Weave | Text and email, inside a wider patient texting and calling tool | From $199/mo (Pro); Elite and Ultimate need a price request | Dental and medical practices | A practice that wants reminders in the same tool as patient texts and calls | A business that wants a reminder-only tool with a simple listed price |
| Podium | Text and email, inside a wider customer messaging tool | Not listed on the page we checked; you get a price on a sales call | Local firms, including service and retail | A business that wants reminders next to review requests and messages | A business that wants a light, reminder-only tool |
| SimpleTexting | Text, set up by you rather than built in as a reminder feature | ~$33-39/mo Local Number plan (500 credits/mo) | Any business happy to set its own reminder schedule | A business that wants a low-cost, general SMS tool, not a health care bundle | A business that wants reminders to work on day one with no setup |
Figures checked on vendor sites, September 2026, including getweave.com/pricing and simpletexting.com/pricing.
The field, ranked
1. Weave
Weave is built for dental and medical practices. It puts reminders in the same tool you use to text and call patients, and it lists an entry price. Not for a business outside health care that wants a lighter, more general tool.
2. Podium
Podium is a wider messaging tool for local firms, with reminders as one feature next to review requests and texts. Not for a business that only wants reminders, or that wants a listed price before a sales call.
3. SimpleTexting
SimpleTexting is a low-cost, general SMS tool where you set up the reminders yourself. Not for a business that wants reminders to work on day one with no setup.
How to choose
Choose Weave if you run a dental or medical practice and want reminders in the same tool as your patient texts and calls, from $199/mo. Choose Podium if you want reminders next to review requests and are happy to get a price on a sales call. Choose SimpleTexting if you want a low-cost SMS tool and don't mind setting up your own reminder schedule.
Questions
- Does appointment reminder software actually reduce no-shows?
- Yes, for people who forgot. A text sent close to the time catches them, and forgetting is a common cause of no-shows. That's a different case from someone who decides not to come. It's why so many businesses use reminder tools.
- Is SMS or email more effective for reminders?
- Texts tend to be read faster than email. That's why most reminder tools send by text first, with email as a backup.
- Is this the same category as 'appointment reminder tools'?
- Mostly, yes. Both names cover the same job: sending timed reminders to cut no-shows. The tools that do it well show up on both lists.
- Where does SalesCrew fit with appointment reminders?
- Disclosure: SalesCrew is our product. It logs every meeting and its no-show status on the contact. Reminders go out by text and email at 24 hours and 2 hours before, and a no-show starts the follow-up cadence.